FAQ

Frequently Asked Questions (FAQ)

  1. How can I place an order?
    You can place your order by messaging us on WhatsApp or directly through our website.
  2. What payment methods do you accept?
    We offer Cash on Delivery (COD). Other payment methods may be available upon request.
  3. How long does delivery take?
  • Inside Dhaka: 1–3 working days
  • Sub-urban areas: 2–4 working days
  • Outside Dhaka: 3–5 working days
  1. What are the delivery charges?
  • Inside Dhaka: 80 BDT
  • Sub-urban areas: 100 BDT
  • Outside Dhaka: 130 BDT
  1. Do you deliver all over Bangladesh?
    Yes, we deliver nationwide across Bangladesh.
  2. Can I cancel my order?
    Yes, you can cancel your order before it is shipped by contacting us.
  3. What if I receive a damaged or wrong product?
    Please contact us within 24 hours of delivery. We will arrange a replacement or solution.
  4. Do you confirm orders before delivery?
    Yes, our team will contact you to confirm your order before shipping.
  5. How can I contact you?
    You can contact us via WhatsApp or through our contact page.
  6. Is my personal information safe?
    Yes, we take appropriate measures to protect your personal information.